joni

Shipping

*COVID-19 UPDATES*

Normally it takes up to 7 business days to receive your order but the increase in online purchases due to Covid-19 is impacting shipping times with Canada Post. As per their latest publication, Canada Post is receiving Christmas level order volumes everyday and, with the extra precautions at their facilities, shipments are being delayed by 2+ days. We appreciate your patience during this time.
 

We ship joni products via Canada Post letter mail in order to keep our shipping costs low. This may result in some products from the same order being shipped separately and arriving at different times to the same address.

Heads up that Canada Post shipping times in Canada are estimated to be between 5-7 business days. Remote areas may take 8-10 days.

If there is a delay and you have not received your package within 15 days, please reach out to us at hello@getjoni.com.