We ship joni products via Canada Post letter mail in order to keep our shipping costs low. This may result in some products from the same order being shipped separately and arriving at different times to the same address.
General shipping estimates are:
- Standard: 5-7 Business Days
- Remote Areas: 10-15 Business Days
Shipping times fluctuate due to events and time of year.
To keep costs low and equitable, we offer FREE shipping anywhere in Canada on all subscriptions plus orders of $10 or more. For orders under $10, we offer $3 flat rate shipping.
Shipping is available in the United States from our US store at us.getjoni.com.
If there is a delay and you have not received your package within 15 business days, please reach out to us at firstname.lastname@example.org.