Shipping
🎄HOLIDAY HOURS: joni is closed Dec 24-26, 2024, and Jan 1, 2025. Shipping delays are not expected due to this short closure. If you have any questions about your order, please email hello@getjoni.com. Emails are usually responded to within 24 hours during regular hours.
| ⚠️🍁CANADA SHIPPING ALERT: Great news! Canada Post is back in action and orders are moving as usual. Thank you for your patience as Canada Post catches up. If you need period care right away, find a retailer near you using our store locator. 🦅USA service is unaffected. |
We keep it simple. Shipping is FREE on consumer orders of $20 and over. Orders under $20 pay just $5.
Canada Customers: Product ship via Canada Post letter mail to keep costs low. As a result, some products from the same order may be shipped separately and arrive at different times at the same address.
Shipping times within Canada are estimated to be 5-7 business days. Remote areas may take 8-10 days. If you have not received your package within 15 days, please contact us at hello@getjoni.com. and we'll sort it out.
USA Customers: Products are shipped within the USA and couriers may vary. Standard shipping estimates are 3-7 Business Days.
Commercial Customers: Flat rates do not apply. Calculated shipping estimates are by Canada Post. May be shipped with other couriers.