We ship joni products via Canada Post letter mail in order to keep our shipping costs low. This may result in some products from the same order being shipped separately and arriving at different times to the same address.
Heads up that Canada Post shipping times in Canada are estimated to be between 5-7 business days. Remote areas may take 10-15 business days.
If there is a delay and you have not received your package within 15 business days, please reach out to us at email@example.com.