joni

FAQ

Have questions? Great!

We've thought of the top questions and provided answers below. Feel like we missed something? Shoot us an email at hello@getjoni.com. 

 

How do I find help for my subscription?

We want to put the power into your hands when it comes to managing your subscription. The following steps will give you access to make the changes you need. To update your subscription, follow these simple steps:


1. Register an account at getjoni.com (top right of homepage) using the email address you used for your order. This links your order with your account.

2. Once registered, login to your account.


3. Once logged in, you will be able to make changes as needed.


Having trouble? Reach out to our awesome support team at hello@getjoni.com.

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What does "biodegradable" mean?

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