Oak Bay Beach Hotel

How the Oak Bay Beach Hotel Elevates Guest Experience with Sustainable Period Care

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The Challenge

Set on the Pacific shores of Vancouver Island, the Oak Bay Beach Hotel is renowned for its luxury hospitality, heritage charm, and commitment to environmental stewardship. From low-flow fixtures to plant-based amenities, sustainability runs through every aspect of the hotel’s operations.

Yet, one detail stood out:

Outdated, coin-operated menstrual product dispensers in guest washrooms were unreliable, prone to jamming, visually out of place, and often empty—resulting in guest complaints.

Frequent manual checks by housekeeping added unnecessary labour costs and operational inefficiencies.

The hotel needed a solution that reflected its standards of sustainability, style, and service—while reducing maintenance time and costs.

The joni® Solution: Model V

⊳ Smart Dispensers, Seamless Operations

The sleek, modern Model V smart dispensers replaced outdated machines, enhancing the hotel’s upscale aesthetic. With remote-fill tracking software, housekeeping is automatically alerted when restocking is needed—saving time and eliminating guesswork.

⊳ Sustainable Products, Tangible Impact

By switching to joni’s compostable pads and tampons made from organic bamboo and cotton, the hotel now diverts approximately 96kg of plastic waste from landfills annually—from just their public washrooms alone.

⊳ Enhanced Guest Experience

Free, high-quality period care makes a subtle yet significant impact on guest satisfaction. Guests appreciate the thoughtful touch, and the housekeeping team values the improved process.

⊳ Operational Insights

With smart tracking, the team now forecasts and budgets for approximately 1800 pads and 1500 tampons per quarter—a significant improvement in efficiency and service delivery.

The Impact: Measurable Results and a Better Travel Experience

Late arrivals, early departures, or being in unfamiliar neighborhoods make finding period products challenging and stressful.

But when you solve unexpected problems before they become major disruptions, you create memorable positive experiences that drive loyalty and referrals.

Why Hotels Choose joni®

joni® empowers hotels to deliver a superior guest experience while championing sustainability and social good.

Our dispensers feature a modern aesthetic and offer premium, eco-friendly products that align with your brand values. With real-time monitoring, we simplify operations and drastically reduce waste.

Furthermore, your partnership directly supports period equity initiatives, making joni® the smart, compassionate choice for elevating your washroom amenities and strengthening your ESG commitment.

PROVIDE POSITIVE EXPERIENCES

• Sleek, modern design

• Software-powered operational insights

• Compostable, premium products

• Every purchase funds access to period care for those in need

The Future

The partnership between Oak Bay Beach Hotel and joni® demonstrates that investing in thoughtful, inclusive amenities is a powerful way to boost guest satisfaction and operational efficiency. By providing a reliable, modern, and sustainable solution, joni® is helping hotels become hotel heroes and leaders in the hospitality industry.